We Are Voodle

Culture Book

Team Voodle

We are a team of rock stars & super stars on a mission. We are a diverse and interesting group. Also check out #helloworld channel in our voodle pool.


Our Mission

Transform how diverse teams collaborate

Our Vision

Voodle transforms teams – becoming more effective and connected

Our Solution

Voodle is built for the new workplace. It's the platform that helps teams overcome the challenges of social distance, remote working, lost water-cooler moments and FOMO. Use Voodle, the short video app for business, to capture important moments as they happen and spread the knowledge that connects teams and sparks action.


"Voodle transforms the way information is shared and discovered across the organization"

Tamara Turner, Strategy



Our Values



"Our values provide a guiding light for the decisions we make each day."

Beverly Vessella, Product

Be the Protagonist

We draw inspiration from unlikely heroes like Ripley the hero of the Alien films. She is not the captain, or the chief science officer, and she exists in a cinematic universe where a woman has never been the hero. But she is the hero. She demonstrates several traits that remind us that everyone on the crew can be the protagonist on any given day. We want everyone on our team to feel empowered to make things happen, when it matters most.

  • Be the protagonist: Be the star, Own it, Lead it. Don't just point out the problem, go fix it. Don't wait for the captain to solve it--he's about to get eaten.

  • Get s#!% done: Act now, Don’t over think. Keep moving forward, trying new things... when her colleagues are curling up into protective fetus posture in fear, Ripley comes up with plans and tries innovative things to trap/kill the alien.

  • Fail fast in public: It’s ok! Have a bias for action. Trial, err, try again. Ripley doesn't care about making mistakes, but she does care about getting eaten. We can make lots of mistakes and learn from them--just as long as they aren't fatal!

  • Dare to disrupt: Be a pioneer, Be brave, Use your grit. Ripley starts off timid and unsure of her role, but through action and daring, emerges uniquely battle-tested and alive. Ruth Bader Gingsburg and Ripley come from the same school.

If you see a problem with a feature in the product, don't feel comfortable with our customer support plan, or have identified a communication challenge among the team--great, that's the first step. Now, like Ripley, do something about it.

Inclusivity mindset

We seek and embrace diverse perspectives, backgrounds, and points of view. We are better together.

  • Yes, And: Just like improvisational theater, we know the power of saying Yes, And” over “No, But”. We work hard not to block ideas but to listen and build better ones collaboratively.

  • Know what you don’t know: We are curious and ask questions and work hard not to make assumptions, whether that’s about people or ideas. We know we have blindspots and want to keep learning. One thing we know is true - diverse opinions lead to better decisions.

  • Diversity, Equity, and Inclusion is everyone’s job: DEI is not a department or a person, it’s all of us and everything we do. Be a good ally, Educate yourself*, Understand that bias exists, Work to intervene and be better, Lead with empathy. This is a journey, we know that we have work to do.


*explore our library of recommended content

Customer-centricity as a lifestyle

We live to delight voodlers and improve their work lives.

  • Listening as a superpower: Getting direct feedback and talking to our customers is a bit of an obsession. So much so that every crew member has recruited and adopted a voodle group they watch over and assist with to keep that connection real and alive.

  • It’s all about the data: We are total data nerds and obsessively watch our dashboards to learn how we can improve the voodling experience.

  • Compelled to voodle: we constantly ask ourselves if our product is compelling, not just interesting. Voodling is a way of life and we are constantly discovering new ways it brings value to our team.



How We Work



The Voodle Bullseye

Alignment

  • We collectively know the what/why/how/who

  • We have clarity, understanding, and commitment to our role in: living our mission/vision/values AND delivering on our milestones/goals/objectives

  • This is our juicy center. The critical core.


Trust

  • We trust each other to do what is right to meet milestones and achieve our mission.

  • Trust is earned when team members follow through on their commitments. We are accountable to each other.

  • We are professionals and are all working towards the same goals

  • We give teammates the benefit of the doubt. We are grownups.

  • This is what makes Voodle a great place to work


Effective Communication

  • By communicating well, we build alignment and trust

  • This is what holds it all together and moves us forward


"Aligned workers, we found, are those who feel connected to their company’s vision and strategy. Equipped with this insight into the bigger picture, they approach their work with optimistic purpose and feel empowered to take action." - Slack, State of Work 2019

"The core of a successful remote team is alignment - everyone knows what they're doing and why it's important."

Rachel Lanham, Growth

Culture Balance

It's the big things

  • We believe a healthy, thriving culture is essential to our success, so we pay close attention and invest heavily.

  • It starts with knowing and embodying who we are, what we believe, and why we are here. (forest can these link back to higher sections?)

  • Our people = Our company. If those people are aligned and connected the chance of building something awesome goes way up.


And the little things

  • We use TinyPulse to ensure consistent feedback loops.

  • The language of our Voodle Values is integrated into our daily conversations, team shout-outs, and slack emojis.

  • We aim for 100% participation in Voodle Challenges so we continually learn new things about each other.

  • We have fun together, whether that’s Minecraft playdates, lunch buddies, virtual wine tasting classes, expressing gratitude, or a game of trivia.

  • We use emotional contagion for good not evil – you will often hear “we’ve got this” or “this is tough, but I know we can handle it” during our Zoom calls.

Work Balance

HEADS DOWN

  • Know your goals and go hard against them

  • Leverage technology to reduce distractions

  • We use our rituals to ensure the team has lots of time to build

HEADS UP

  • It’s important to regularly look up and take in different perspectives and “get out of your head”

  • We use our rituals to ensure the team has some structured time to learn and connect

HEAD OUT

  • Carve out non-working time each day

  • Respect boundaries – yours and others

  • Take time off – as much as you need – and don’t check in while you're gone!

Decision Balance

Consensus is great, but individual execution and velocity is better!

Consensus

This is our nature, we are a very collaborative team and love to share and debate ideas

Some decisions should be group decisions

Individual

Team members are trusted to make informed, wise decisions quickly and autonomously

Most decisions are made by empowered individuals

This bias for decisive action is reflected in many of our Voodle Values that Ripley embodies:
Get shit done, Be a protagonist, Dare to be disruptive, Fail fast in public.

However, balance is key,
Know what you don’t know and Yes, And mean we get the insight and input
as needed from internal and external sources to build confidence.

Where Work Gets Done

It's about WHAT gets done, not WHERE. It's all about putting in "a good day's work" every workday.

@Home

  • We are a remote-first team, there is no HQ, Voodle/Voodlers are everywhere

  • We all create a designated place for work with all the things – good internet, low traffic, lighting, appropriate hardware and of course a comfortable chair that cues working mentality

Not @Home

  • If at-home is not a reliable option, we’ll hook you up with a co-working space near you (with other local Voodlers when possible)

  • Do your best heads down work going to the local coffee shop for the day? Go for it! Just try not to take Zoom calls from there

Rituals We Live By

Our rituals support the Voodle Bullseye and our head's up and head's down time

Weekly (or more)

#voodlechallenge#meetingsummary

Monthly

All-hands milestone alignmentRemote playdates

Quarterly

Remote diversity & development offsites

Annually

Team kickoff and vacation

"Rituals are important to Voodle! We kick off our week with a Boom Meeting where we come together and talk about what's to come. We have a Wrap meeting to summarize the week"

Aaron Rhodes, Marketing

Tools We Use

We are masters at synchronizing asynchronously! Read more about tools & rules here.

"The best part about building Voodle is working with this amazing dev team."

Jessica Turner, Engineering

Development Process

We build software...

Everything we do at Voodle is customer-focused. Each new feature begins with thoughtful planning that incorporates our product vision, customer feedback, internal insight, analytics, and collaborative discussion to identify key scenarios and user stories. Our development process is inclusive, and we welcome diverse input from all members of the Voodle team—not just engineering.

User stories are turned into detailed specification documents that describe each feature in more detail. These documents become the focus of group discussions that we call Space Jams, where we talk through the architecture and technical implementation of each feature.

While members of the development team each have their own specialties, anyone can work on any aspect of our product development, and we encourage cross-pollination. Not only is this a great way to collaborate, but it also gives our developers a way to explore tools, languages, and technologies that interest them and to expand their skillset.

At Voodle, we have a value called: fail fast in public. This value promotes the ability to experiment, take risks, and innovate with an agile release schedule that puts features into the hands of testers and customers quickly, allowing for a tight feedback loop that leads to continuous and frequent product improvement. After a new set of features is released, we start the process over again, incorporating everything we learned along the way.

We use modern tools, continuous integration, and single-button deployment and rollback. We strongly prefer everything to be buildable from source, ideally in an automated fashion. We use Jira to track progress on features and bug reports.

A Note About Distributed Teams

We are decentralized, but work together in Pacific Timezone

We are optimistic about the future of work

  • Distributed teams are a positive force in the world

  • Team transformation - opens up a global talent pool, improves accessibility, diversity, and authenticity

  • Positive environmental impact

  • Responsible “Cap Ex” – allows budget and time to be spent on people and producing, not on things like rent and commuting

We aim to be truly great at remote working together

  • This is still a work in progress

  • Our rituals, collaboration tech stack, and ways of working are optimized to sustain our Bullseye

  • It’s not about when & where work gets done – aggressive outcomes, not aggressive hours

  • While office based environments have luxury of leaning on shared experiences and physical spaces to effortlessly create mutual knowledge, we must diligently watch for failures of mutual knowledge like unevenly distributed information, missing context, or difficulty interpreting the meaning of silence.

  • We seek clarity in all of our communication - “everything vague will be interpreted negatively” when working remotely.

Voodle is conceived to support the new workplace

  • We are an important part of this revolution

A note about change

Voodle is a startup which means we all signed up for constant change and lots of ambiguity! We learn, we adjust. But change can still be difficult. We strive to run toward our new path instead of resist or trudge!


Shout out to Britt Andreatta who taught us all about change journeys and more.



Are You a Voodler?



"What I love about our team here at Voodle is that we're not afraid to be our quirky individual selves, but we still know at the end of the day that we're all on the same team, pulling in the same direction."

Lisa Tripathi, HR

How do you know if Voodle is the place for you?

  • Our mission, vision, and values resonate with you.

  • You go all in. You live for scary goals and do everything you can to achieve them.

  • You act like a Voodler. Voodlers are optimistic, candid, autonomous, genuine, curious, super productive, excellent at what they do, impatient, a bit weird, strangely comfortable with ambiguity, and universally obsessed with podcasts. We make each other better.

  • Your impact is felt; people notice when you aren’t there.

  • You have good judgement and people trust you. You don’t need a lot of rules and policies to know the right thing to do.

  • You recognize that change is hard, but you sign up anyway to be part of a dynamic startup environment where change is a constant. Voodlers say “yes” and run towards our collective goals.

  • You speak, read, and write English fluently and you are excited to work a Pacific Timezone workday.

Ready to join the team?

If this sounds like you, we’d love to get to know you better! Here's what to do next.

  • All open positions are posted on our website. See something that interests you? Apply directly online & we’ll review your application.

  • Our interview process will be 100% virtual

  • You’ll get to meet virtually with several members of the team. We’ll want to learn more about your skills & experiences, as well as your fit with our cultural values. We'll answer any questions you have. And we’ll share more insider perspective on what it’s really like to work here, which may even include a project for you to complete on your own.

Team Voodle "all in" on achieving a big customer milestone.

Our Benefits

  • Unlimited Paid Time Off (PTO) program.

  • 100% Company-paid health benefits program (medical, dental, vision) for all employees and their dependents.

  • A calendar of formal company holidays as well as a winter shut-down week.

  • A company 401k plan, which includes an up to 4% matching contribution from the company.

  • Remote working program, which includes monthly allowance as well as initial home office set-up or hoteling desk fees covered.

See the Official Voodle Employee Handbook and Voodle Benefits for more detailed description of these programs and additional benefits.


Welcome to the team!

We know that onboarding is a critical factor to success – particularly when working in a remote environment – and we’re committed to help you get off to the best possible start! Here are some of the things you can expect as a new Voodler:

Before you arrive: We can’t wait to have you on the team!

  • Equipment ordered & delivered to your work location so you can hit the ground running

  • All official paperwork signed, sealed & delivered (electronically, of course!)

  • Start reading through our Culture Book and getting to know the team virtually

Day 1: We’re glad you’re here!

  • Meet with your manager – share team objectives, set individual expectations, answer questions

  • Meet your “welcome buddy” who will help guide you through your first few weeks (and answer more questions)

  • Record your first official Voodle to introduce yourself to the team #helloworld

Week 1: Lots to learn

  • Join in on our weekly rituals – Boom, Culture Weds, No meeting Thurs, Fri wrap. Participate in your first #voodlechallenge

  • Get to know the team – we’ll set up 1-on-1 introductory meetings with colleagues

  • Start getting stuff done (GSD)!

Month 1/ Ongoing: Be a successful part of the team

  • Regular touch base meetings with your manager – opportunity for 2-way feedback

  • More rituals – social events, development opportunities, etc…

  • Provide us with your feedback on the onboarding process – how can we do it better?

Growth & Development Mindset

As a small(ish) team with a flat organizational structure, we believe strongly that you’ll learn an incredible amount at Voodle while “on the job” – by taking ownership of critical business projects, wearing as many hats as will fit on your head and interacting with the incredible team of colleagues around you. Consistent with our values (Be the Protagonist, Know What You Don’t Know), we encourage all employees to take a leadership role in their own development… and let us know how we can help!

  • Build a foundation – we provide regular opportunities for more formal professional development in areas that help build our culture and foster interpersonal skills we all can benefit from (For example, previous sessions have covered topics such as: Communication Styles, Influence without Authority, Diversity & Inclusion, etc.)

  • Choose your own adventure – we do not have formal, structured job training programs, but we do support you (with our words, time and $$) to pursue job-related training that will help you grow and develop your own skills

  • Be the captain of your own ship – we invite you to be your own best career advocate. Talk openly with your manager about your career aspirations, ask for an introduction to a potential mentor (inside or outside the organization), volunteer for a special project that interests you. We do not have structured career paths or strict promotional criteria in place, but we do provide lots of opportunity for continued growth, no matter where you are in your career.



Parting Thoughts



That’s it! Thanks for stopping by. If you are a newly minted Voodler, welcome to the team. Let’s do great things together. If you don’t work at Voodle, HI THERE!! You just might be the next Voodler. Check out our job openings here. Or just try Voodle for free and let us know what you think!

"It's been a blast building the first product and we are just getting started as a team"

Forest Key, CEO

PS – A huge thank you to the community of leaders that we continually draw inspiration from - companies that are transparent about who they are and what it means to be a part of their team. Especially, Toptal’s Suddenly Remote Playbook, Automattic’s About Us page, Valve’s Employee Handbook, Netflix’s Culture Memo, GitLab's Culture Site, Remote: Office Not Required by 37Signals founders, and Hit Refresh by Satya Nadella.